On iPhone / iPad: Open the Settings app → tap your name → Subscriptions → Legacy Fitness Tracker → Cancel Subscription.
Cancellations take effect at the end of the current billing period. You keep access until then.
Sign in with the same Apple ID you used to subscribe, then open the app and tap Restore Purchases on the subscription screen. Your access will be restored automatically.
Yes. Your workouts, progress, and settings are tied to your account and stored securely in the cloud. Sign in after reinstalling and everything will be restored.
Email YOUR-EMAIL@DOMAIN.COM with the subject "Account Deletion Request" and we will permanently delete your account and all associated data within 7 business days.
Try these steps in order:
1. Force-close the app and reopen it.
2. Check for an update in the App Store.
3. Restart your device.
4. Delete and reinstall the app (your data is saved to your account).
If the issue continues, email YOUR-EMAIL@DOMAIN.COM with your device model and iOS version.
Open the app and tap Restore Purchases on the subscription screen. If the issue persists after restoring, email YOUR-EMAIL@DOMAIN.COM with your Apple ID and we will sort it out.